How To Use The MyBrand Mobile App
OnStar Learning Hub
Unlock the full potential of in-vehicle technology
Control and connect with your vehicle right from your smartphone using the myBrand mobile app.
The myBrand mobile app is like having your vehicle at your fingertips. With just a few taps, you can start, lock, or unlock your car, check important details like fuel level, EV range, or tire pressure, and even schedule service when it’s convenient.
It’s all about making ownership simpler—giving you the confidence that you’re always connected, in control, and ready for the road ahead.
Getting Started
- Download the app from the Apple App Store® or Google Play™.
- Sign in using the same email and password linked to your GM or OnStar® account.
- Verify your identity with multi-factor authentication (for new users or updated apps).
Tip: Always keep the app updated to access the latest features.
Using the Home Screen
Your app’s home screen keeps you connected to key vehicle info and services.
- My Vehicle: Quick access to vehicle status, EV charge info, and essential remote commands.
- Controls: More remote commands and customizable settings.
- Help Center: How Things work, get Roadside Assistance, or contact OnStar®.
You can switch between multiple vehicles or add a new one through the Account menu.
Remote Commands
If your vehicle and plan support them, you’ll see remote commands like start/stop, lock/unlock, or horn/lights.
- Press and hold a command icon to activate.
- For more options, open the Controls tab or select View More.
EV Features (For EV models only)
- Check your charge status from the My Vehicle tab.
- Use the Map icon in the footer to locate charging stations and plan routes.
Service
Click the Service icon in the footer to get all necessary service related info such as Schedule a Service, Reminders etc.
How to Navigate our Vehicle Mobile App
Learn how to navigate and utilize the vehicle mobile app* to enhance your driving experience.
*Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. User terms apply. Device data connection required. See User Terms for details and limitations.
Tips & Troubleshooting
- If your vehicle doesn’t appear, log out and back in, or press the blue OnStar button for Advisor support.
- If the app is slow or crashes, try restarting your phone, reinstalling the app, or clearing your phone’s cache.
- To add or remove a vehicle, go to Account > Manage My Products and follow the prompts.
Need More Help?
Press the blue OnStar button in your vehicle to connect with an Advisor, or visit the OnStar support page.
