All About Offer Management 

All About Offer Management  

See FAQs for availability. 

 

Your FAQs, Answered

Find out everything there is to know about offer management, activation, terms & conditions, and more. 

 

Special subscription offers might be available to Members or trialists from time to time. These offers would be exclusive and applicable for a limited time.  

 

Note: Please always keep your contact information and address updated in the Owner Center. This will help us contact you if you have won any draws, physical vouchers or physical gifts. 

Frequently Asked Questions

When will the free offer be added?

The offer will be added within a month from the date of subscription.  

How will I know if the offer has been added?

You will receive two emails: one with a zero-value invoice, and another indicating that the plan has been added. You can also view your offer in the Owner Center.  

If the free offer isn’t added, who do I contact?

Don’t worry, we’ll take care of that for you. All you have to do is push the Blue OnStar button located next to the rearview mirror and let us know. 

How can I view the offer in the Owner Center?

You can find it under ‘My Plans’. The plan that you purchased will show as a monthly plan and the offer will show as a renewed plan. After the free period is over, your plan will switch back to auto-renewal.  

Can I pass it on to a friend who has an OnStar equipped vehicle?

This offer is exclusively for you and is non-transferable.  

I am not ready to purchase now, but I am interested. How long do I have to avail this offer? 

This offer’s validity period will be clearly mentioned in the communication you receive.  

Is there a minimum lock-in period?

We believe in offering flexibility and choice. You can cancel your plan any time.  

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