Here When You Need Us 

Ensure the safety of what matters most to you with the OnStar Protect Plan.

Here When You Need Us 

Ensure the safety of what matters most to you with the OnStar Protect Plan.

See FAQs for availability. 

 

No Matter the Situation You’re In, We Got You

Our Protect Plan* is here for you, whether you're lost, in a fender bender, have a flat tire or need protection against car thieves*. We'll automatically check in and send help whenever it’s needed, even when you can't ask for it. 

Exploring the Benefits  

With over 25 years of experience delivering in-vehicle services, OnStar benefits help you be safe out there, so you can go on more adventures carefree. 

Automatic Crash Services

Automatic Crash Services  

What if you’re in a crash* and need help? What if you can’t reach your phone? Our Advisors* make sure you’re OK. If you don’t answer, we’ll send help. 

Emergency Assistance

Emergency Assistance 

Your companion on the road. With a single touch, access immediate help during emergencies*, ensuring your safety wherever you go. 

Good Citizen

Good Citizen 

Did you know that you can use OnStar to make a real difference in someone’s life? If you see someone in a crash or injured, push your SOS button and an Advisor* will work to notify the appropriate First Responders. 

Ready To Take It to The Next Level? 

Discover your perfect fit! With 3-Plan options to keep you safe and connected. 

Assistance during the road, services and facilities provided to the customer, speed of response and problem solving, if any at the same time, are all reasons that helped give me this evaluation.” 

An OnStar Member | Kuwait 

My belief is that OnStar services are important as shown, and I do not know if they are the best or not, and I have not tried most of them in order to express my honest opinion about them.”

An OnStar Member | Kuwait 

The most important thing in your service is safety, and this gives a strong motivation” 

An OnStar Member | United Arab Emirates 

Assistance during the road, services and facilities provided to the customer, speed of response and problem solving, if any at the same time, are all reasons that helped give me this evaluation.” 

An OnStar Member | Kuwait 

My belief is that OnStar services are important as shown, and I do not know if they are the best or not, and I have not tried most of them in order to express my honest opinion about them.” 

An OnStar Member | Kuwait 

The most important thing in your service is safety, and this gives a strong motivation” 

An OnStar Member | United Arab Emirates 

So Much to Know and Love About Your OnStar Plan.

Your OnStar Protect Plan does way more than you’d expect. Let’s take a look beyond the basics to make sure you get the most out of it. 

Getting Started? 

So, you’re a new OnStar Member. Great! Here’s what to do next. 

About Those Buttons 

What, where, how, and which button should I push? Find answers here. 

The Human Touch  

Personalized assistance from real, professional and caring people. 

So Much to Know and Love About Your OnStar Plan.

Your OnStar Protect Plan does way more than you’d expect. Let’s take a look beyond the basics to make sure you get the most out of it. 

Getting Started? 

So, you’re a new OnStar Member. Great! Here’s what to do next. 

About Those Buttons 

What, where, how, and which button should I push? Find answers here. 

The Human Touch  

Personalized assistance from real, professional and caring people. 

Got questions? We’ve got you.

We’re here to help you find everything there is to know and love about your OnStar plan. 

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How do I update/change my plans? 

To review and edit your subscription plans, log on to your Owner Center account at my.chevroletarabia.com, my.gmcarabia.com or my.cadillacarabia.com or press the Blue OnStar Button to speak to one of our Advisors. 

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What happens if I am in the middle of the desert and I do not have cell service? 

OnStar equipped vehicles come with a large roof antenna that’s stronger than that of a cell phone. Where the cellular network signal is weak you might still have a connection, although your cell phone does not. However, please note the OnStar antenna depends on the same kind of (cellular) network as an ordinary cell phone and as such is subject to cellular network coverage and availability. It’s not a satellite phone. Not all services are available everywhere, particularly in remote areas or even deep in basements. See our User Terms for more details.   

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How can I speak with an OnStar Advisor?

Anytime, day or night, we’re here for you. You can push your Blue OnStar button, or you can call us toll-free.